Data processing & security

This is a summary, not the contract. A signed data processing addendum is available for shipper/carrier arrangements by request.

Role and data

For quote, booking, tracking and invoice records, Portlandia Logistics acts as a processor/service provider for the shipper or carrier that provides the data. Categories: contact details, shipment/lane details, BOL/POD documents, invoice references and support notes. We do not process card numbers on this site.

Subprocessors

We use service categories that may include hosting/CDN, email delivery, payment/tracking providers and the carriers/parties required to move a load. A current list for a signed arrangement is available on request; it may change as providers change.

Security

TLS in transit, access controls for staff and tokens, audit/logging of record access, and backups of the application database. Tokenised invoice/tracking links are unguessable and scoped to the record.

Incidents, DSRs and retention

We notify the relevant controller without undue delay after confirming an incident affecting their data. Data-subject/controller requests are handled through the contact below. Records are retained for accounting/claims and then deleted or de-identified under the applicable schedule.

Request the DPA

Email [email protected] with the legal entity, lanes and data categories so the signed addendum can be prepared.

Dynamic Distribution Solutions LLC dba Portlandia Logistics · Louisville, KY · [email protected]

Last updated 9 November 2026 · Legal hub · Authority & compliance