Carrier onboarding
Carry freight with a desk that pays what it confirms
We onboard carriers with current authority and insurance, then put real lanes in front of you. One dispatch contact, documented rate confirmations and Net 30 from POD. No load is tendered until the certificate of insurance is on file and verified.
Start your application
Company record now; we email a private portal link to upload COI, W-9 and the signed agreement. Onboarding completes when the current certificate of insurance is verified.
How onboarding works
- Submit the company recordMC/DOT, contact, equipment, lanes and cargo-insurance expiry.
- Upload the documentsWe email a private portal link for COI, W-9 and the signed carrier agreement — documents are stored privately, never published.
- Dispatch reviewAuthority, insurance limits and expiry, safety/CSA and agreement are checked before approval.
- Load offersApproved carriers receive lane, rate and pickup-window offers by email. The rate confirmation names every accessorial.
- SettlementNet 30 from POD. No quick pay; remittance details are released to a verified contact after a callback.
Requirements
| Operating authority | Active MC number and USDOT number matching the legal carrier entity. |
| Auto liability insurance | Certificate of insurance naming the shipper as certificate holder where required; checked before dispatch. |
| Cargo insurance | $100,000 minimum for general freight is our onboarding requirement (state higher coverage for high-value commodities). |
| W-9 | Current W-9 for the entity matching MC/DOT. |
| Signed carrier agreement | Signed brokerage–carrier agreement returned before the first tender. |
| Safety check | Safety rating and CSA reviewed; equipment and driver identity captured on the rate confirmation. |
| Expiry tracking | A carrier is removed from dispatch when the certificate of insurance lapses. |
Carrier desk
Mon–Fri 8:00am–6:00pm ET · after-hours emergency line via dispatch
Email dispatch Email carrier deskAlready on file with us?
Send an updated COI or ask for the current load list — dispatch answers carrier questions the same business day.
